Complaints Book – SIA PERÚ SAC

In accordance with the Peruvian Consumer Protection and Defense Code (Law No. 29571) and Supreme Decree 011-2011-PCM, we make our digital Complaints Book (Libro de Reclamaciones) available to you.

Provider: SIA PERÚ S.A.C. — Tax ID (RUC) 20566424551
Calle 4, Mz. B Lote 44, APROVISAR — San Martín de Porres, Lima, Peru

Claim (Reclamo): dissatisfaction related to our products or services. Complaint (Queja): dissatisfaction unrelated to our products or services, or discomfort regarding customer service.

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1. Consumer identification

Full name *

ID / Passport number *

Address

Phone

Email address *

2. Identification of the contracted good

Type

Claimed amount (S/, optional)

Description of the service or product

3. Claim details

Type *

Claim (dissatisfaction with the product or service) Complaint (discomfort regarding customer service)

Details *

Request *

I declare that the information provided is true and I authorize the processing of my personal data to manage this claim form, in accordance with the Privacy Policy. *

You will receive a copy with your registration code at the email provided. We will reply to your claim within 15 business days, as required by Peruvian law.